1111b Privacy Policy
We are committed to safeguarding your personal data. This policy explains how 1111b collects, uses, and protects information you share with us.
Welcome to 1111b — Bangladesh's trusted online gaming platform for cricket betting, live casino, slots, and crash games. Your privacy is not a feature we added as an afterthought; it is a foundation upon which our entire service is built. This Privacy Policy sets out our practices regarding the collection, use, storage, and disclosure of personal information when you access or use the 1111b website and its associated services.
By accessing 1111b and using our services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. If you do not agree to these terms, please discontinue your use of the platform immediately. This policy applies to all users of 1111b, including players from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, and across Bangladesh. All services are strictly for adults aged 21 and above.
Our Privacy Commitments
Six core principles that guide how 1111b handles your data.
Information We Collect
Personal Information You Provide
When you register an account, make a deposit, request a withdrawal, or contact our support team, you may voluntarily provide us with the following categories of personal information:
- Full name, date of birth, and contact information such as email address and mobile number
- Payment account identifiers for bKash, Nagad, Rocket, Upay, or bank account details for Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, or Sonali Bank
- Government-issued identity documents required for account verification (KYC), such as National ID or passport
- Correspondence records including support tickets, chat messages, and emails submitted to our team
- Preferences and settings you configure within your 1111b account
Automatically Collected Technical Data
When you visit or use our platform, we automatically collect certain technical data to ensure the service functions correctly and to improve your experience. This includes:
- IP address, browser type, operating system, and device identifiers
- Pages visited, links clicked, session duration, and in-game actions such as bet amounts and game selections
- Cookies and similar tracking technologies as described in the Cookies section of this policy
How We Use Your Information
1111b processes your personal data only for defined, legitimate purposes. We do not use your information for any purpose that is incompatible with the reasons it was collected. Our primary uses are:
- Account creation, verification, and ongoing account management, including processing deposits via bKash, Nagad, or Rocket and handling withdrawals securely
- Delivering the gaming services you use, including cricket betting, slots, live casino, and crash games, and personalising your experience based on your activity
- Fraud prevention, responsible gaming monitoring, and compliance with applicable legal obligations, including anti-money-laundering checks
- Customer support, including responding to your enquiries, resolving disputes, and processing refunds or bonus claims
- Sending transactional communications such as deposit confirmations, withdrawal receipts, bonus notifications, and important account updates
- Platform analytics and service improvement to identify bugs, optimise game performance, and enhance the overall user experience for players across Bangladesh
We do not use your personal data to make automated decisions that produce legal or similarly significant effects without human review. If we wish to use your data for a new purpose not listed above, we will notify you and, where required, obtain your consent prior to any such processing.
Sharing Your Information
1111b does not sell, rent, or otherwise trade your personal information to external companies for commercial purposes. We may share your data in limited, controlled circumstances described below.
Service Providers and Technology Partners
We work with trusted third-party vendors who provide technical infrastructure, payment processing, identity verification, and customer support tools. These vendors are contractually bound to process your data only on our behalf and in accordance with our instructions. They are not permitted to use your data for their own independent purposes.
Legal and Regulatory Requirements
We may disclose your personal information where required to do so by law, court order, or in response to a lawful request by a governmental or regulatory authority. We may also share information when we believe disclosure is necessary to protect the rights, property, or safety of 1111b, our users, or third parties.
Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of 1111b's assets, your personal information may be transferred as part of that transaction. We will notify you via a prominent notice on our website prior to any such transfer, and your data will remain subject to this Privacy Policy.
Cookies and Tracking Technologies
1111b uses cookies and similar tracking technologies to recognise returning users, maintain session state, and deliver a personalised experience. Cookies are small text files stored on your device. We use three types of cookies:
- Essential cookies — required for core functionality such as login sessions, deposit flows, and account security. These cannot be disabled without breaking the service.
- Analytics cookies — used to understand how users interact with the platform, which games are most popular, and where technical issues occur. Data is aggregated and anonymised.
- Preference cookies — remember your language, currency display, and notification settings to provide a consistent experience across visits.
You may configure your browser to refuse or delete cookies at any time. However, disabling essential cookies may impair certain features of the platform, including secure login and payment processing. By continuing to use 1111b after being informed of our cookie use, you consent to the use of cookies in accordance with this policy.
Data Retention
We retain your personal data for as long as your account remains active and for a reasonable period thereafter to fulfil the purposes outlined in this policy. Specifically, account and transaction records may be retained for up to seven years following account closure in order to meet our legal, audit, and fraud-prevention obligations. After this period, your data is securely deleted or anonymised.
If you request deletion of your account before this statutory retention period expires, we will deactivate your account and suppress your data from active use immediately. However, a minimal record may be retained in archived, encrypted form for the duration required by applicable law.
Your Rights and Choices
As a user of 1111b, you have the following rights with respect to your personal data. To exercise any of these rights, please contact us at [email protected] with your registered account email and a clear description of your request. We will respond within a reasonable timeframe.
- Right of access — you may request a copy of the personal data we hold about you, along with details of how it is used and with whom it is shared
- Right to rectification — if any information we hold is inaccurate or incomplete, you may request that we correct or update it promptly
- Right to erasure — subject to applicable legal retention obligations, you may ask us to delete your personal data from our records
- Right to restrict processing — you may ask us to limit how we use your data in certain circumstances, such as while a dispute is being investigated
- Right to object — you may object at any time to the processing of your personal data for direct marketing purposes, and we will cease such processing immediately upon receipt of your objection
Please note that exercising certain rights (particularly erasure or restriction) may affect your ability to access some features of the platform, and in some cases may require account closure.
Security of Your Data
1111b takes the security of your personal information seriously. We implement and maintain a range of technical and organisational security measures to protect your data against unauthorised access, disclosure, alteration, and destruction. These measures include SSL/TLS encryption for all data in transit, encrypted storage for sensitive data at rest, role-based access controls limiting staff access to personal data on a strict need-to-know basis, and regular internal and external security audits.
While we employ robust safeguards, no online platform can guarantee absolute security against all possible threats. We encourage you to choose a strong, unique password for your 1111b account, to never share your login credentials with anyone, and to contact our support team immediately at [email protected] if you suspect any unauthorised access to your account.
Third-Party Links and Services
The 1111b platform may reference or mention third-party services such as payment processors (bKash, Nagad, Rocket, Upay) and game providers (Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, Microgaming). While we work only with reputable partners, we are not responsible for the privacy practices or content of those third-party services. Each third-party service operates under its own privacy policy, and we recommend reviewing those policies before interacting with any external service. 1111b does not control and is not liable for any data collected directly by third parties.
Age Restriction and Minors
1111b is strictly an adults-only platform. Our services are exclusively available to individuals who are 21 years of age or older. We do not knowingly collect, process, or store personal information from individuals under the age of 21. If we become aware that a user under 21 has registered an account or provided personal data, we will immediately suspend that account, delete the associated data, and, where applicable, report the matter to the appropriate authorities. Parents and guardians are encouraged to monitor and restrict minors' access to online gaming platforms. If you believe a minor has accessed 1111b, please notify us immediately at [email protected].
Changes to This Privacy Policy
1111b reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make material changes, we will update the 'Last Updated' date at the top of this page and, where appropriate, notify registered users via their registered email address or via a prominent notice on the platform.
Your continued use of 1111b following the posting of any changes to this Privacy Policy constitutes your acceptance of those changes. If you do not agree with the revised policy, you must stop using our services and may request account closure by contacting [email protected].
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way 1111b handles your personal data, please do not hesitate to reach out to our dedicated privacy support team. We are committed to addressing all enquiries promptly and transparently.
Email: [email protected] — Our support team is available 7 days a week and will respond to all privacy-related requests within 3 business days.
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